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Tuesday, February 28
 

TBA

PRE-CONFERENCE INTERACTIVE WORKSHOP DAY
Smaller group, hands-on, and interactive – the workshop sessions allow you to focus on trending topics and share challenges with fellow attendees and your workshop leaders. Attend to get a solid foundation of strategies, trends and how to’s before the start of the main, two-day conference – and, find out why the workshops are consistently rated as  valuable time spent!

Tuesday February 28, 2017 TBA
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

7:45am

Registration, Continental Breakfast & Networking
Enjoy complimentary coffee, tea and breakfast as you meet your workshop leader and fellow attendees.

Tuesday February 28, 2017 7:45am - 8:00am
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

8:00am

WORKSHOP A: Surviving the Employee Experience Revolution: 5 Rules of Engagement in the New World of Work
Brilliant Ink
There’s a revolution underway in the world of employee engagement, fueled by a number of factors – an improved economic outlook, millenials demanding more meaningful work, and hyper-connectivity that has eroded the traditional boundaries between our jobs and our personal lives. In other words, it’s a wild new world of work – are you prepared to roll with the changes? In this entertaining and interactive session, you’ll learn the new rules of engagement that will help you and your organization not only survive the revolution, but thrive. 

Following this discussion, you’ll be able to:

•Apply the five rules of engagement that will help you build a culture and employee experience that attracts and retains the best of the best
•Use your company values to begin building a culture of authenticity and more effectively engage with your people
•Empower your managers to be more effective communicators
•Take advantage of the blurred lines created by social media to connect more effectively with your customers and prospective employees
•Implement ideas brainstormed with your peers during the session

 

Ann Melinger, CEO


Brilliant Ink


Speakers
avatar for Ann Melinger

Ann Melinger

CEO, Brilliant Ink
I've spent the last 15+ years counseling organizations on improving employee engagement and business results. Employee engagement is my passion and I believe strongly in the role that communications plays in helping people feel good about the work they do every day. I believe my work... Read More →


Tuesday February 28, 2017 8:00am - 10:00am
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

10:00am

Morning Stretch Break, Refreshments & Networking
Stand up and stretch and grab some refreshments as we switch over to the next workshop

Tuesday February 28, 2017 10:00am - 10:15am
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

10:15am

WORKSHOP B: How to Build Unique Communication Campaigns That Drive Participation: An Audience-Centric Approach to Engagement
Intactic
As a communicator, you can produce more effective employee communications just by developing a deeper understanding of your audiences. In this engaging workshop, you will come away with a unique methodology for building strategic communication campaigns. The audience-centric approach employs a collaborative mapping technique that harnesses the collective insight of your communication and design teams. It has resulted in successful enterprise-wide programs for companies such as Gap Inc., GE, Starbucks, Oracle, and Genentech.

 

In this comprehensive and hands-on workshop, you will leave with tools to help you:

  • Apply the basics of the audience-centric communication planning methodology
  • Integrate thinking models from change management, learning, and communications design
  • Discover new ways to identify and meet the needs and preferences of your audiences and stakeholders
  • Select and integrate new technology into your organization’s culture, based on specific learning styles and audience concerns
  • Build multi-dimensional campaigns that sustain mindshare and momentum, and change attitudes and behavior to meet business objectives

Preston Lewis, Founder & CEO

 Intactic

Speakers
avatar for Preston Lewis

Preston Lewis

CEO & Founder, Intactic
Preston is an energetic and creative leader that helps companies understand how to solve complex problems through communication and design. He is a sought after expert in branding, employee engagement, internal communications and enterprise transformation and often travels the globe... Read More →


Tuesday February 28, 2017 10:15am - 12:15pm
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

12:15pm

Lunch On Your Own, But Not Alone
Stand up and stretch and grab some refreshments as we switch over to the next workshop

Tuesday February 28, 2017 12:15pm - 1:30pm
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

1:30pm

WORKSHOP C: Unlock the Power of Your Organization's Story To Create an Authentic Employer Brand That Will Boost Your Talent Acquisition Efforts
Monaco Lange
Through time, organizations have been built to serve the customer. And rightly so. No customers, no company. But this hyper-focus on the customer often means the employees behind the scenes are forgotten. The irony? Employees are a company's strongest brand ambassadors, and companies now more than ever need to keep them inspired and engaged.  

In this workshop, you will learn to transcend “brand fog”—vague and generic messaging—and unlock the power of your company's story, strengthen your employer brand, and effectively communicate your employer brand to current employees and candidates.

 

Learn the steps required and the tools needed to move your employees with a clear, concise, , and compelling employer brand story, including how to:

 

  • Understand the difference and overlap between company brand and employer brand
  • Translate the employer brand as a story, and the power within it
  • Define your unique story and how to build it from within
  • Present your story with new authenticity, clarity, and confidence
  • Align your story with the core values and vision of the organization
  • Hear inspirational examples of what other companies are doing and how they did it

 

Greg Monaco, Founding Partner


Monaco Lange -- The engagement consultancy™


Speakers
avatar for Greg Monaco

Greg Monaco

Brand Consultant, Monaco Branding and Creative
For the past 20 years, Greg has dedicated his mind and heart to helping companies align around shared values, vision, and telling their unique stories to the world. As founder of The Engagement Consultancy™, Monaco Lange, Greg puts these skills into action by helping organizations... Read More →


Tuesday February 28, 2017 1:30pm - 3:30pm
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

3:30pm

Afternoon Refreshments & Stretch Break
Stand up and stretch and grab some refreshments as we switch over to the next workshop

Tuesday February 28, 2017 3:30pm - 3:40pm
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

3:40pm

Workshop D: Applying Onboarding Best Practices for Newly Promoted Leaders
Prime Genesis

Onboarding, particularly for leaders, is a crucible of leadership, a trigger for change. Done well, the chances of success for the leader, team, change initiative and the enterprise increase substantially. Done poorly, businesses flounder, change stagnates, teams disintegrate and leaders lose their jobs. If not addressed, ineffective executive onboarding leads to a cycle of attrition and broad decline.

During this session,  you will learn different strategies for successfully onboarding leaders, including how to:

 

  • Prepare for possible reasons for failure during critical transitions such as leaders entering a new role, combining teams after an acquisition, and jumpstarting a stalled team during a transformation
  • Implement a model for increasing success during the first 100 days of Executive Onboarding, Team Onboarding and Strategic Re-starts
  • Facilitate discussion around tools and best practices in these types of critical leadership transitions
  • Build internal support for onboarding efforts around critical business and leadership transitions

 

John Lawler, Managing Partner

Prime Genesis

Linda Hlavac, Partner

Prime Genesis


Speakers
avatar for Linda Hlavac

Linda Hlavac

Partner, Prime Genesis
Linda’s 29 year business career spans various industries, regions of the world and cultures. Prior to launching her coaching and consulting career, her most recent corporate role was at Catalent Pharma Solutions, where she was recruited to the senior leadership team to create a... Read More →
avatar for John Lawler

John Lawler

Managing Partner, Prime Genesis
John Lawler is Managing Partner of PrimeGenesis, the world’s leading authority and provider of Executive Onboarding, Team Onboarding and Acceleration & Restart services. The firm helps leaders and teams accelerate their success through critical transitions – leaders in new roles... Read More →


Tuesday February 28, 2017 3:40pm - 5:40pm
Lexington Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017
 
Wednesday, March 1
 

TBA

GENERAL SESSION DAY 1
Wednesday March 1, 2017 TBA
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

8:00am

Registration | Badges, Bagels & Beverages
Sign-in, pick up your materials and enjoy a continental breakfast before we start the day

Wednesday March 1, 2017 8:00am - 8:30am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

8:30am

Chairperson's Welcome & Speed Networking -- Get To Know Your Fellow Conference Attendees
Brilliant Ink
In this fast-paced forum get to know your fellow peers, their biggest employee experience challenges, and a few fun facts.

Ann Melinger, CEO

Brilliant Ink

Speakers
avatar for Ann Melinger

Ann Melinger

CEO, Brilliant Ink
I've spent the last 15+ years counseling organizations on improving employee engagement and business results. Employee engagement is my passion and I believe strongly in the role that communications plays in helping people feel good about the work they do every day. I believe my work... Read More →


Wednesday March 1, 2017 8:30am - 9:15am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

9:15am

Creating an Employee Value Proposition That Resonates With Employees, Aligns with the Employer Brand Message, and Delivers a Concrete ROI
TD Bank
Investing in your people is always a good idea. Yet, employee experience can often be seen by many in the organization as being 'light and fluffy'. The ability to demonstrate a concrete return on investment gets leaders listening, and places a strategic focus on employee experience as a driver of business results.
 

This session will provide you with a framework through which you can articulate how investing time and resources to ensure the employee experience is right for employees, customers – and the bottom line, including:

 

  • Measuring the ROI of a well-articulated Employee Value Proposition
  • Ensuring the employee experience lives up to the EVP
  • Achieving sustainability through cross-functional partnerships
  • Using social media and other platforms that resonate with your internal audiences to disseminate the employer brand message

Lee Crawford, AVP - Employee Experience

TD Bank


Speakers
avatar for Lee Crawford

Lee Crawford

AVP- Employee Experience, TD Bank
Lee is the Associate Vice President of Enterprise Employee Experience at TD, a top 10 bank in North America, where 85M employees globally are proud to serve ~25MM customers worldwide.   Lee is responsible for leading TDs Enterprise Employee Experience Team, a group dedicated to... Read More →


Wednesday March 1, 2017 9:15am - 9:50am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

9:50am

How Amazon Keeps Employees Engaged by Giving them the Tools to Leave
Amazon
As Amazon grew from 30,000 total employees globally in 2010 to nearly 300,000 in 2016, it developed internal programs to keep all Amazonians engaged and connected to the company’s mission to be customer-obsessed. Some of those programs are peculiar, such as The Offer, through which Amazon pays employees to quit, and Career Choice, a tuition assistance program that gives employees the skills needed to leave Amazon for in-demand occupations.

 

Hear how Amazon’s peculiar employee programs could work for your organization, including how to:

 

  • Recruit high-quality candidates
  • Reach your employee retention goals
  • Keep employees engaged  
  • Meet your performance metrics

 

Juan M. Garcia III, Global Leader for Career Advancement

Amazon


Speakers
avatar for Juan M. Garcia III

Juan M. Garcia III

Global Leader for Career Advancement, Amazon
At Amazon, Juan Garcia oversees innovative programs to help more than 200,000 associates around the world advance their careers – whether at Amazon or elsewhere. Those programs include Career Choice, through which Amazon pre-pays tuition and facilitates vocational certifications... Read More →



Wednesday March 1, 2017 9:50am - 10:25am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

10:25am

Morning Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday March 1, 2017 10:25am - 10:45am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

10:45am

Capturing Hearts and Minds: Branding and Communicating Your Culture Through An EVP and Why Millennials Love It
Regeneron
We are at a inflection point for HR:  We need grow our role as strategic advisors into our next opportunity  as the voice and marketers of Culture.   Culture is no longer just a competitive advantage for companies; it is going to be expected (especially for millennials).  In order to transition culture from words on a wall, HR needs to be equipped as marketers - thinking of culture as something that connects with the imagination, minds, and hearts of potential and current employees.

Through the discussion of Millenials, culture, and leadership learn how technology is changing the way the workforce interacts with culture and brands and how your EVP will be the next generation of thinking, including how to:

 

  • Recognize why HR needs to lead with marketing
  • Create and use an EVP with specific tactics needed
  • Communicate your culture effectively through an EVP model
  • Create the business case for connecting your business strategy around culture
  • Equip millennial leaders with the information they need to to succeed and deliver value for your organization


Joshua Mitchell, Associate Director, HR Communications & Culture

Regeneron

Speakers
avatar for Joshua Mitchell

Joshua Mitchell

Associate Director, HR Culture and Communications, Regeneron
Joshua has spent the last 12 years building a career around a passion of communication and culture. He has a fundamental belief that people come to work every day to find extraordinary meaning in ordinary moments. Helping people connect to culture and transmitting culture through... Read More →



Wednesday March 1, 2017 10:45am - 11:20am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

11:20am

Peer-To-Peer Benchmarking: Discuss Your Biggest Employee Experience Challenges With Your Peers & Thought-Leaders
You let us know your biggest employee experience challenges and we've asked 4 thought-leaders to help you solve them.

Each mini-sesssion will be held for 20 minutes - don't worry, between today and tomorrow you'll participate in each group.

As a group, all participants will be asked to provide their own solutions, tips, and tricks.

Wednesday March 1, 2017 11:20am - 12:00pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

12:00pm

Lunch On Your Own, But Not Alone -- Reservations are booked!
Reservations have been made at a number of local restaurants. Please sign-up at the registration table if you are interested in dining out with a group.

**Everyone is financially responsible for their own lunch.

Wednesday March 1, 2017 12:00pm - 1:30pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

1:30pm

A Peek Under the Hood of Talent Development: Connect Employees, Leverage Resources, Gain Buy-In
Rodan + Fields

 From onboarding to succession planning, learn how Rodan + Fields influences the C-Suite to take notice and get in the driver seat.  This session will provide you with practical strategies on how you can build talent development programs despite the size of your organization.

 

Discover the art of connecting with people in your company, and most importantly how to successfully gain buy-in from the C-Suite to propel employees to achieve more, including how to:

 

  • Build comprehensive employee development programs that engage employees at all levels and support the needs of the organization
  • Leverage resources both internally and externally to build programs that will deliver results
  • How to prioritize employee development – making it relevant in a fast-paced environment with rapidly changing priorities

 

Theresa LoPiccolo, Talent Development Manager


Rodan + Fields


Speakers
avatar for Theresa LoPiccolo

Theresa LoPiccolo

Talent Development Manager, Rodan + Fields
Theresa LoPiccolo is passionate about transforming organizations through their greatest asset - their people. A doctorate of business and certified SPHR, Theresa has spent over 12 years aligning people strategies with business objectives. Her background includes designing and delivering... Read More →



Wednesday March 1, 2017 1:30pm - 2:15pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

2:15pm

Utilizing Gamification to Acclimate Newly Onboarded Employees with your Organization's Story, Mission, and Desired Behaviors
Rockwell Collins & Inward Strategic Consulting
Rockwell Collins is an aerospace and defense company with a rich history as both a commercial and military supplier. They sought a new process for acclimating newly onboarded employees with the company’s history, mission, and desired behaviors.

Inward Strategic Consulting served as a strategic partner to help design a gamification program for the thousands of new global employees that Rockwell Collins hires each year.

See first-hand how Rockwell Collins with assistanct from Inward Strategic Consulting created and reviewed their strategy and design for the gamification program, from the brainstorming and creative conception to the development of the backend system itself.

Allan Steinmetz, CEO

Inward Strategic Consulting


Speakers
avatar for Allan Steinmetz

Allan Steinmetz

CEO, Inward Strategic Consulting
Allan has built an employee and partner brand engagement & communications consulting firm like no other. Inward Strategic Consulting utilizes proprietary processes to develop and execute engagement and communications programs that build exceptional internal cultures. With... Read More →


Wednesday March 1, 2017 2:15pm - 2:50pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

2:50pm

Afternoon Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Wednesday March 1, 2017 2:50pm - 3:10pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

3:10pm

How to Cultivate Passion, Purpose, and Connection from the Inside-Out
Red Hat

There's no one who can better tell your company's story than the people who love working for you. But how do you engage and activate them as loyal ambassadors who passionately share your culture and raise morale among your employees? Hear from Kim Jokisch, director of employment branding and communications at Red Hat, about how the company built their employer brand from the inside out. Discover how Red Hat amplified their unique culture both internally and externally, reinforcing their company’s values and mission, and cultivating a workforce that feels a shared responsibility for growing the company.

 

Following this discussion, you’ll gain an understanding on how to successfully:

 

  • Create opportunities for people to share ideas, influence business decisions, and contribute to important conversations
  • Inspire participation that increases morale and engagement
  • Capture and share stories about your company's business and culture

Kim Jokisch, Director of Employer Branding + Communications

Red Hat

Speakers
avatar for Kim Jokisch

Kim Jokisch

Director, Employment Branding + Communications, Red Hat
Kim Jokisch is the Director of Employment Branding and Communications at Red Hat, the world's leading open source solutions provider. Kim joined Red Hat in 2002 and established Red Hat University, the company’s internal training and development offering. In 2006, she created... Read More →


Wednesday March 1, 2017 3:10pm - 3:45pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

3:45pm

Interactive Expert Speaker Panel : Shaping and Executing the Employee Experience
Vignette, Danaher,FedEx, NCR

The employee experience is defined as the sum of all experiences an employee has with his/her employer. Over the past many years businesses of all types have gone through change and HR & Communication professionals are being put in a position to transform their vision, approach and skills to meet the needs to today’s modern employees.

This panel will be comprised of a diverse set of experts managing the employee experience, from office design to recruiting to internal communications to training and development/learning and more. The discussion will address:

  • How to craft a strategy to support the employee experience
  • Where leadership buy in, budget and culture play a role
  • Where alignment of all stakeholders plays a role
  • Where data and insight plays a role
  • Where creative plays a role
  • Where measurement plays a role


Moderator:
Gregg Apirian, Managing Director, Vignette

Panelists:
Meghan Britt, Director, Communications, Danaher

Janice Brown, Manager, Brand Experience, FedEx

Christine Belknap, Vice President Human Resources - Talent Development, NCR

Mike Lepis, Co-Founder, Creative Director, Vignette

Moderators
avatar for Gregg Apirian

Gregg Apirian

Managing Director, Vignette
Gregg is a known as the agency extraordinaire and a pioneering expert in the emerging Employee Experience field. He is a seasoned speaker and thought leader with over 75 successful events he’s presented at from OMMA, IAB, Ad Tech, CES, Advanced Learning Institute, Digital Hollywood... Read More →

Speakers
avatar for Christine Belknap

Christine Belknap

Vice President, Human Resources - Talent Development, NCR
Christine Belknap is the Vice President for Talent Development at NCR. The Talent Development COE has a laser focus on driving the iNCRedible culture forward through talent management, the First Steps onboarding experience, culture & employee engagement, leadership development, learning... Read More →
avatar for Meghan Britt

Meghan Britt

Director, Communications, Danaher
As Director Communications, Meghan Britt has global responsibility for Danaher’s corporate communications efforts, overseeing both internal and external communications functions. Her areas of responsibility include executive and employee communications, public relations, crisis... Read More →
avatar for Janice Brown

Janice Brown

Manager, Brand Experience, FedEx
Janice has more than twenty years of diverse marketing experience. She is a change agent, leading brand engagement and learning efforts targeting 400K FedEx team members around the globe. While at FedEx, Janice has led teams within Global Brand Management, Alliances and Acquisition... Read More →
avatar for Mike Lepis

Mike Lepis

Founder and Creative Director, Vignette
As a Creative Director, Mike is responsible for developing insights and mapping them to the creative solutions that drive employee engagement for Vignette’s clients. Early in his career, Mike worked for both consumer marketing and internal communication divisions at Nike. In event... Read More →


Wednesday March 1, 2017 3:45pm - 4:30pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

4:30pm

Close of Day One | Networking & Cocktails
Enjoy complimentary drinks on us as you continue the conversation with your peers.

**Please wear your name badges

Wednesday March 1, 2017 4:30pm - 6:30pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

7:00pm

Dinner On Your Own, But Not Alone -- Reservations Are Booked
Want to keep the conversation going?

Sign-up with an ALI team member to join a group at tonight's dinner. Reservations have been made.

**Everyone is on their own financially.

Wednesday March 1, 2017 7:00pm - 8:30pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017
 
Thursday, March 2
 

TBA

GENERAL SESSION DAY 2
Thursday March 2, 2017 TBA
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

8:00am

Badges, Bagels & Beverages
Coffee and continental breakfast will be ready at 8:00 a.m.

Thursday March 2, 2017 8:00am - 8:30am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

8:30am

Day One Recap & Chairperson's Presentation: 4 Steps for Designing a Meaningful Employee Experience for All
Brilliant Ink
Powering up your people requires attention and engagement at every stage. Invest in the most critical moments of your employees’ experience, and you’ll improve the employee experience, engagement, performance and on-the-job bliss.

Brilliant Ink has developed a proven 4-step process for every employee experience project. No matter your goals, this plan will make magic happen and your team jump for joy. Always.

1. ASSESS
Roll up our sleeves and get immersed in your culture and your people

2. PLAN
Let’s dream big – together – and prepare everything you need to put this vision into place

3. CREATE
Build and refine the elements that bring the dream to life

4. LAUNCH
It’s all systems go and time to start measuring our impact. High fives all around!



Ann Melinger, CEO

Brilliant Ink

Speakers
avatar for Ann Melinger

Ann Melinger

CEO, Brilliant Ink
I've spent the last 15+ years counseling organizations on improving employee engagement and business results. Employee engagement is my passion and I believe strongly in the role that communications plays in helping people feel good about the work they do every day. I believe my work... Read More →


Thursday March 2, 2017 8:30am - 9:05am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

9:15am

Driving Revenue and Customer Satisfaction Through True Culture and Your Unique EVP
Convene
 Multi-generational and multi-cultural work places are challenging us as communicators to find common denominators to create true connections between our employees and customers. 

This session will provide you with insight on aligning personal and company values to drive connections and ultimately revenue. We will review simple and tangible methods to activate values and drive high energy engagements, including how to:

 

  • Utilize new methods to get your company vision and values off of a poster and into action
  • Determine your company EVP – Give your Communications team something to say
  • Design, align, and assess you company culture

 

Siobhan O’Leary, VP Human Capital


Convene Conference Centers


Speakers
avatar for Siobhan O'Leary

Siobhan O'Leary

Senior Vice President of People & Culture, Convene
Siobhan O'Leary serves as Senior Vice President of People & Culture at Convene, an innovative Workplace Hospitality Company and is the founder of Aubergine Partners, an Executive Coaching and Leadership Development firm. In November 2016, Convene was recognized by Smart CEO magazine... Read More →


Thursday March 2, 2017 9:15am - 9:50am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

9:50am

Morning Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Thursday March 2, 2017 9:50am - 10:10am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

10:10am

Peer-To-Peer Benchmarking: Discuss Your Biggest Employee Experience Challenges With Your Peers & Thought-Leaders
You let us know your biggest employee experience challenges and we've asked 4-thought leaders to help you solve them.

Each mini-session will be held for 30 minutes.

As a group, all participants will be asked to provide their own solutions, tips, and tricks .

Thursday March 2, 2017 10:10am - 10:40am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

10:40am

The XYZ Factor: Millennial Engagement at Work
TMI Strategy
Young people have high expectations for their employers. They demand innovation, purpose, and transparency – plus, they want to have fun while they're working. They thrive in environments driven by behaviors and values, as opposed to policy manuals and requirements. The XYZ Factor is a culture and a mindset. The best news is that it can work for everyone – not just millennials.

Meredith Ferguson, Managing Director

TMI Strategy



Speakers
avatar for Meredith Ferguson

Meredith Ferguson

Managing Director, TMI Strategy


Thursday March 2, 2017 10:40am - 11:15am
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

11:15am

Lunch On Your Own, But Not Alone -- Reservations are booked!
Reservations have been made at a number of local restaurants. Please sign-up at the registration table if you are interested in dining out with a group.

**Everyone is financially responsible for their own lunch.

Thursday March 2, 2017 11:15am - 12:45pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

12:45pm

The iNCRedible Culture & Talent Strategy: How To Create An Exceptional Candidate and Lasting Employee Experience
NCR & Experience Willow
Every incredible employee experience is driven by an incredible talent strategy. Uncover the strategic foundation being used by NCR to drive its global culture and employee experience transformation.

This forward-thinking session will introduce you to NCR Corporation’s innovative concepts. You’ll gain an inside look at how their unique model of attracting and engaging today's top talent can be applied to your own organization, including how to:

 

  • Identify who today’s Consumer-Workers are and why they matter 

  • Develop effective candidate personas for your own organization 

  • Differentiate with relevant, engaging employer brand propositions 

  • Design SMAC-led experiences that start with your recruitment initiatives 

  • Partner with marketing and CX experts  



Andrea Ledford, Senior Vice President - Human Resources

NCR

Kevin Finke, Owner

Experience Willow

Speakers
avatar for Kevin Finke

Kevin Finke

Owner & Chief Storyteller, Experience Willow
You know that kid who never stopped asking why? That was Kevin. And asking why—finding out why something works and how to make it better—still drives him to this day. His curious, creative spirit can be found at the heart of the experiences he designs for the world’s most progressive... Read More →
avatar for Andrea Ledford

Andrea Ledford

Senior Vice President - Human Resources, NCR


Thursday March 2, 2017 12:45pm - 1:30pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

1:30pm

It Starts With Your People: The Importance of Hiring and Engaging Talent
Southwest Airlines

At Southwest Airlines, the world-famous Culture and reputation for putting their People first allows them to recruit the best. We know they’re lucky to have inherited this Culture from the legendary founders, who entrusted Southwest to maintain what’s special about the LUV Airline. But you might be thinking, “Good for you! But what can I do within my existing culture?”  The answer might surprise you: Start with the people who don’t work for you. We’re talking about hiring the right people.  

Amidst the “war for talent,” learn how you can attract and retain the best by:

  • Developing strong values
  • Hiring tough to expectations
  • Tying performance to expectations


Shari Conaway, Director of People

Southwest Airlines

Speakers
avatar for Shari Conaway

Shari Conaway

Director of People, Southwest Airlines
Southwest Airlines embodies the principles of Servant Leadership, and Shari Conaway lives those out every day as the Director of People.  In her current role, she is responsible for staffing, compliance, the Campus Reach Internship Program and the Drug & Alcohol Program.  Shari... Read More →



Thursday March 2, 2017 1:30pm - 2:05pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

2:05pm

Afternoon Refreshments & Networking Break
Enjoy complimentary coffee, tea, and other refreshments as you network with your peers.

Thursday March 2, 2017 2:05pm - 2:15pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

2:15pm

The Keys to Building a Learning Culture
BuzzFeed
We will explore non-traditional methods for developing your employees through development offerings that inspire, empower, and engage.

Regis Courtemanche, Director of Learning & Talent Development

BuzzFeed



 

Speakers
avatar for Regis Courtemanche

Regis Courtemanche

Director of Learning & Talent Development, BuzzFeed
Regis Courtemanche is the Director of Learning & Talent Development at BuzzFeed. His team is responsible for all new hire onboarding, professional development, and leadership growth. ​​They recently won the HR.com Leadership 500 award for Best Executive Coaching Program and Best... Read More →



Thursday March 2, 2017 2:15pm - 2:50pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

2:50pm

Action Plan for Returning to Your Office: Employee Experience Summit Strategies Wrap-Up & Key Takeaways
As a group share your 'golden nuggets' and what you plan to do first when you return to your office.

Thursday March 2, 2017 2:50pm - 3:00pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017

3:00pm

Close Of Conference
Thank you for joining us at the Employee Experience Summit. Be sure to check dropbox for presentations and a contact list to keep in touch with your peers!

Thursday March 2, 2017 3:00pm - 3:15pm
Astor Room, Lower Level, NY Marriott East Side 525 Lexington Ave, New York, NY 10017